The Group Performance Scan evaluates the clinical performance of specialist within a specialist group. The Group Performance Scan is a helpful tool to gain insight into i) the perceptions that colleague-specialists, coworkers and patients have about the specialist group and ii) the perceptions that the specialist group has about themselves. The Group Performance Scan is divided into four domains of group performance: medical care, professionalism, organization & innovation and communication & coordination. With this evaluation the specialist group can get insight in how well they perform and which domains deserve more attention.
A group of high performing individuals is not automatically a high performing team. Excellent collaboration with team members as well as other partners is essential for responsible health care provision to patients. In the Dutch context, several guidelines and “vision documents” have underscored the relevance of asking the opinion of collaboration partners to know how the specialist group performs.
Inzicht in het functioneren van de vakgroep verkrijgt men door feedback te vragen aan degenen met wie de vakgroep/maatschap een belangrijke (werk)relatie heeft, binnen het eigen ziekenhuis en daarbuiten.
De Group Performance Scan evalueert het functioneren van een vakgroep aan de hand van een korte vragenlijst. Er is één vragenlijst voor patiënten, één voor collega-specialisten en andere medewerkers, en een vragenlijst voor de leden van de vakgroep zelf.
All members of the participating specialty group are asked to fill out the Group Performance Scan questionnaire. Colleague specialists, intern coworkers (such as nursing and consultation support), managers and, if applicable, referrers and patients are also asked to fill out the questionnaire. Filling out the questionnaire takes approximately 10 minutes.
Participation in Group Performance Scan is anonymous.
At the end of the pre-determined measurement period, all group members receive an evaluation report containing anonymized results of all evaluations.
The Group Performance Scan evaluation is completely web-based. Filling out the questionnaires as well as receiving the final reports is completely automatic. The security of the Group Performance Scan system fulfils strict safety requirements.
The questionnaires used within the Group Performance Scan were developed in collaboration with medical specialists. PhD student Elisa Bindels is currently studying the quality of the questionnaire.
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